Mitch Lieberman at the ElevenLabs Summit
This event from ElevenLabs highlights how TELUS Digital uses generative AI and speech analytics to improve service quality and customer experience.
Key Takeaways
- Shows real-time speech analytics used in call center operations.
- Explains how generative AI can enhance customer support.
- Higlights the impact of ElevenLabs in digital transformation.
- Embeds AI tools in customer engagement and service.
- Demonstrates ElevenLabs’s work with TELUS Digital.
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About ElevenLabs
ElevenLabs is an AI voice platform enabling ultra-realistic, context-aware speech generation. It serves creators, developers, and enterprises alike, providing tools for voice design, dubbing, and generative audio workflows.
ElevenLabs Use Cases
- Improve call center support through Generative AI
- Use speech synthesis to analyze customer intent
- Integrate ElevenLabs tools into existing call center systems
- Enable creators and developers to build expressive ai voices.
- Use for audio and video content dubbing workflows
Creator
Video by ElevenLabs, shared via YouTube.
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